Issue ID | 1642744 |
Internal NHTSA # | 11307971 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | ALFA ROMEO |
Model | STELVIO |
Model Year | 2018 |
File date | 16/12/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On may 9, 2018, the vehicle underwent the recall #u36/nhtsa18v-205 to seal the potential water intrusion that would affect the body control module. However, on december 16, 2019, a noticeable amount of water was located on the passenger floor board and after driving for 20 minutes on the freeway at 65 mph, we experienced what we found out to be later water intrusion that affected the body control module. As recall #u36 describes we experienced the following issues: 1) the turn signals spontaneously engaged as well as did not engage when requested, 2) the fan did not operate, 3) the passenger side front and rear doors would lock/unlock randomly, 4) a warning symbol displaying on the dash indicating that the proximity sensors are not functioning, 5) a warning symbol displaying on the dash indicating that the parking brake was not engaging while driving without prompt from the driver, 6) the headlights were rapidly alternating from high beams to low beams, 7) complete loss of headlight function during hours of darkness. Based off of the aforementioned incident, it appears that either: 1) the recall was never performed on may 9, 2018 as indicated on the scanned invoices or 2) the recall that was performed on may 9, 2018 was not properly completed. On january 3, 2020, the dealership considered the vehicle fixed by only replacing the bcm. The dealership failed to identify the location of where the water entered the vehicle cabin. Therefore, they failed to fix the underlying problem that caused the damage to the bcm and future damage can be expected to occur from water entering the vehicle cabin. |
Vehicle Mileage at Failure | 10350 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HAYWARD, CA |
VIN pattern | ZASFAKNN0JTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |